Digitalisation of Public Administration Processes in Shaping the Investment Environment of Territorial Communities

Abstract

In today’s environment, businesses and governments have to be able to quickly adapt to new conditions that are shaped by the development of the latest technologies. Thus, it is vital to ensure their implementation in various institutions, including at the level of territorial communities (TCs). The purpose of this study was to propose options for increasing the investment attractiveness of Ukraine’s regions to attract investment in the development of innovative technologies. The main methods employed in this study included analysis, forecasting, and historical. The study concluded that digital transformation plays a key role in the development of the country and its regions. It was shown that one of the main technologies that can be used to improve management efficiency is artificial intelligence. Furthermore, conclusions were drawn about the level of digitalisation of government representatives using the E-Government Development Index and E-Participation Index. The initiative of the Ministry of Digital Transformation to create an index for assessing digitalisation at the level of TCs was also mentioned. The study also offered some recommendations to improve the region’s innovation attractiveness, including simplifying interaction between government officials and investors, increasing the availability of data on regional development, and automating the submission of documents. It was concluded that the use of such recommendations would considerably improve the investment environment at the TC level. The findings of this study will be useful for shaping government policy to ensure a better investment climate both at the national and regional levels.